At MirsalCart.com, we want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help.

1. Returns Eligibility

You may return most new, unopened items within 7 days of delivery for a full refund or exchange. To be eligible:

• Items must be unused and in original packaging.
• Perishable goods, personal care items, and opened consumables are non-returnable unless defective or damaged.

2. How to Initiate a Return

To start a return, please contact us at shop@mirsalcart.com or call +1 (904) 532-0237 with your order number and reason for return. We’ll guide you through the process and provide a return shipping label if applicable.

3. Refunds

Once we receive and inspect your return:

• Approved refunds will be processed to your original payment method within 5–7 business days.
• You’ll receive a confirmation email once the refund is issued

4. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please notify us within 48 hours of delivery. We’ll arrange a replacement or refund at no extra cost.

5. Non-Returnable Items

The following items are not eligible for return:

• Perishable goods (e.g., food, beverages)
• Opened hygiene or personal care products
• Gift cards or promotional items

6. Exchanges

Need a different size or item? Contact us to arrange an exchange, subject to stock availability.

7. Contact Us

For any questions or concerns, reach out to us:

Email: shop@mirsalcart.com
Phone: +1 (904) 532-0237
Address: 11391 Square St, Unit 2321, Jacksonville, FL, USA